Home & Community Care Insurance

for Home, Community and Centre-based
Support Service Providers

Aged Care Insurance

for Nursing Homes, Retirement Homes
and Residential Care Facilities

Child Care Insurance

for Child Care and Afterschool Care
Service Providers

Disability Care (NDIS) Insurance

for Disability Support, Respite & Supported Accommodation Service Providers

Cover for Carers Insurance

for Carer’s and Community Support Workers

Pastoral Care (Faith) Insurance

for Church and Faith based Organisations

Here at Careful Insurance Services, we care about our clients and their insurance needs.  

Our Insurance helping professionals are dedicated to working with Organisations who serve the Community in providing  Childcare, Disability Care (NDIS), Home & Community Care, Aged Care, Out of Home Care (Fostercare), Pastoral Care (Faith),  as well as individual Carer’s too.

The evolving business regulatory landscape within which Care Centred Organisations operate, demands technical insurance acumen. Their engagement of a diverse workforce of employees, members and volunteers requires specialist insurance advice and care.  We offer  strength in our years of knowledge and experience, from serving hundreds of organisations, as assurance that we have the insurance expertise and capability Business Owners, Boards, Committees and Executive Teams can trust.

We understand an Organisation’s purpose, activities, people and property are valuable and  we are qualified to deliver careful crafted cover  to  provide the protection and security a workplace and workforce needs.  Clients are supported every step of the way in their insurance journey, as together, we build business resilience and safeguard what matters most, so they can continue their valued work of caring for their communities. 

Protecting your Purpose

  • Association Liability Insurance
  • Business Continuity Cover
  • Cyber Security Insurance
  • Event Liability Insurance
  • Health Professionals Insurance
  • Liability Insurance 
  • Medical Malpractice Insurance
  • Professional Indemnity Insurance
  • Public & Products Liability Insurance 
  • Sports Liability Insurance

Protecting your People

  • Corporate Travel Insurance
  • Directors Personal Accident Insurance
  • Employee Journey Insurance 
  • Group Personal Accident Insurance 
  • Player Accident Insurance 
  • Voluntary Workers Personal Accident Insurance
  • Workers Compensation Insurance 
  • Work from Home Group Personal Accident Insurance

Protecting your Property

  • Building/Property Insurance
  • General Property Insurance
  • Industrial Special Risks (ISR) Insurance
  • Landlords Insurance
  • Motor Vehicle Insurance 
  • Strata Insurance 
  • Transit Insurance

Our Careful Approach

All of our interactions matter.
We try to be

Consistent

Attentive

Reliable

Earnest

Focused

Understanding

Listenable

Our Crafted Process

We aim to
C CONNECT
in our COMMUNICATIONS so we can COMPILE an accurate and COMPREHENSIVE snapshot and understanding of your business in the CONTEXT of our insurance services, to CLEARLY guide our intentions and objectives. We will COMMIT to CONTINUOUSLY review and refresh this during the course of our connection.

 

R REVIEW
 your current insurance policies and claims history, as well as your funding or contract requirements and form an understanding of your appetite for risk.  Our goal is to create a RISK PROFILE to provide advice on RISK TRANSFER and support you  by sharing our knowledge and resources in RISK MANAGEMENT.

 

A be APPOINTED
Be APPOINTED as your Insurance ADVISER and with your instruction,  strategically APPROACH select insurance markets at carefully appointed times with ACCURATE disclosure of information from the Risk Profile Guide we have  created,  relevant to the particular policy/ies we ASSESS that you need.  Our goal is to seek insurance quotations for those classes of insurance and provide you with options, choice and APPROPRIATE ADVICE,   while being ATTENTIVE to the details and premium price point that you need us to achieve.  Being mindful that Insurers may sometimes require additional documentation in the process, which we will ASSIST and ADVISE you how to arrange or provide.

 

F FIND
the most suitable and best priced insurance covers to suit your FINANCIAL situation while remaining FOCUSED on time limitations and what matters most to you.
T TAILOR
an annual insurance program with complementary policies to  eliminate potential gaps in cover and/or risk exposures that are specific for you.
E EXPLAIN
the fine print and detail of our recommendations in a clear way that you will understand to EMPOWER you to make confident choices and informed purchase decisions. We will act on your instructions to EXECUTE policy arrangements that you ultimately choose and discuss EXPECTATIONS.
D DELIVER
our agreed objectives and provide compliant and accurate insurance DOCUMENTATION.  In the event of a subsequent claim circumstance, we will DELIVER on the promise of the applicable insurance policy.  We will be there with you DURING the process  every step of the way.

Our Cover Promise

We will

C
be CANDID in our communications

O
be pro-active in our ONGOING support

V
provide VALUE in service

E
share our EXPERTISE and knowledge generously

R
always RESPOND in a timely manner

Careful Insurance Services is a trading name of C & C Insurance Group Pty Ltd and proud to be a Corporate Authorised Representative of Insurance Advisernet, a network of over 250 insurance advice practices across Australia and New Zealand. Insurance Advisernet is a principal member of the National Insurance Brokers Association and the largest member of the publicly – listed AUB Group –  one of the leading general insurance broking groups in Australasia with over 450,000 clients. This relationship gives C & C Insurance Group Pty Ltd access to unrivalled financial strength, business efficiencies and buying power that spans every major insurer in Australia and New Zealand, even access to major overseas insurers if and when required. 

Claims Service

Delivering on the promise of an insurance policy at time of a claim is what we try to do best. We work with clients  every step of the way through the claims process to achieve timely, fair and efficient outcomes with Insurers across all classes of insurance. 

Care. It’s at the heart of everything we do to help clients get  

the business back on track

injured staff back to work

damaged vehicles back on the road

Curious?





    Meet our Team

    LISA IZYDORSKI

    CHIEF COVER CONSULTANT

    AR 395795, Dip Fin Serv (Ins Brok) (Gen Ins), NIBA QPIB,
    BA, Grad Cert (NFP Leadership & Management)

    Our Principal, Lisa Izydorski,  has been an Authorised Representative of Insurance Advisernet since 2010, diligently serving clients in the Community Services and Commercial Business Sectors for 25+ years.  With a special interest in what the term “place” means to individuals, families, communities and business,  Lisa created our Brand  to define the “place”  in the world of insurance where we connect best.   Our Brand gives our work a real sense of meaning and purpose.

    Lisa has particular expertise and capability with helping Boards and Executives manage and protect their organisations Purpose, People and Property. Her combined passions and contributions to the Insurance and Community Sectors have credited her with a reputation for being an “Insurance Adviser with a twist”.

    P:  1300 1CAREFUL
    E: careful@ccinsurance.group

    KATY VITTHAYASOONTONVONG

    CUSTOMER CARE CONSULTANT

    AR 413544, MACC, MFN

    Katy manages the administration of our clients complex insurance programs and is extremely efficient in compiling the detailed insurance documentation we are obliged to share. She has technical expertise in the insurance platforms we use with an impressive skill set when it comes to transacting Association Liability, Business, Motor Vehicle and Workers Compensation Insurance.  Katy has an extremely positive approach in her day to day Customer Care.

    P:  1300 1CAREFUL
    E:  careful@ccinsurance.group

    LISA BARNES

    CUSTOMER CARE CONSULTANT

    Dip Bus Admin

    Lisa supports our operations with her excellent customer care and business administration skills. Lisa is currently completing her Tier 2 Insurance Broking course to refresh her earlier working career knowledge. She is extremely organised and is a great office administrator

    P:  1300 1CAREFUL
    E:  careful@ccinsurance.group

    CONCIERGE

    Our Concierge supports our day to day business operations with his friendly smile and kind attention.

    IA ADMIN TEAM

    Insurance Advisernet Head Office assists our operations with their valuable and efficient Accounts, Compliance,  Training support and Administration services.

    RECRUITMENT

    Careful Insurance Services is part of the C & C Insurance Group Pty Ltd.  If our  Brand and “Careful Crafted Cover®” service model appeals to your career interests, please reach out to us to discuss employment opportunities.